“Our warm atmosphere is created by good working relationships, support and mutual respect. ”
Carolina House Trust’s Host Family Service was inspected by the Care Inspectorate in September 2024.
On the publication of the Inspection Report our Chief Operating Officer, Sara Lovelock said:
“This accurately reflects the hard work and commitment from the CHT community to improve the lives of young people. There are, of course, things that we can do differently and better and we will work on this over the coming weeks.
I want to thank everyone involved for ensuring that the inspection went so well.”
The key points from the report were:
- An embedded ‘Growth Mindset’ worked well.
- There were good processes in place to enable professional discussion and reflection on practice.
- The service operates as a ‘community’ of mutual support.
- Staff and management were very good at developing meaningful relationships with people.
- Care giving families felt very well supported.
- The supported person was ‘thriving’ in this care environment.
- Making ‘outcomes’ accessible, and more ‘meaningful’, to the person could be better.
- Management and staff were passionate about delivering high quality of care.
- As part of this inspection, we assessed the service’s self-evaluation of key areas. We found that the service had made positive progress in completing their self-evaluation. The service should continue to develop this approach to support improvement.
- The service understood the value of gathering opinions so that improvement could be continual.
- A detailed process/priorities of providing support, particularly early stages, may be beneficial to future caregivers.
You can read the Inspection Report in full on the Care Inspectorate website and they can be reached from our Governance page:
